This shameless self-promotion video is transcribed below.

Working on high-level requirements, detailing a customer’s journey, or mapping a storyboard is just the beginning.

My real work is to connect stakeholders of all types using UCD and Agile methodologies. My history of working in complex enterprise environments helps me continually expand a product's functionality while simplifying its use with each release.

My typical day includes hands-on design with the standard tools -- I obsess over interactions, and build rough wireframes, pixel perfect libraries and clickable prototypes.

I could show screen shots all day long, but my work is best understood by viewing it in the context of an entire project and a series of complete deliverables from my archive that might be relevant to your needs.

Give me a call any time and we can have a conversation about how I love the work that I do, bringing people, design, and technology together in ways that create great user experiences.

Principal User Experience Architect

  • Upgrading a suite of cloud storage applications, following the Nimble Storage acquisition.
  • Unifying the visual design and interaction patterns, while adding new product features.
  • Optimizing processes with development teams and overall clarity of design deliverables.
  • 2017 — Present

UE Strategy, Interaction Design and Prototyping on multiple projects across various business units.

  • Added functionality into a multi billion-dollar commerce & licensing system.
  • Elastic and related searching to aid in Root Cause Analysis. In Axure, based on Bootstrap.
  • HR system to profile and find employees with niche technical skills.
  • Digital Out-of-Home (DOOH) advertising -- ads on large format screens in public places.
  • An interaction design pattern library used on hundreds of Cisco products.
  • 2008 — 2016

  • Improved the onboarding experience for GoToMeeting – inclusive of a site redesign, internationalization and mobile.

  • Account management and billing updates to portals used by over 15 million telecom customers.

  • Quintess Collection

    Travel management applications for Quintess, a worldwide and highly exclusive Private Residence Club.

  • Two marketing sites and a back-end content management portal.

  • Monitor and manage high-speed underwater data cables.

  • Designed a travel planning
    and CRM web application.

  • UI design and component library.

  • Prototyping of new Sign In methods for usability tests with customers.

  • Audit and reconcile stock trades via a desktop or web application.

  • Track manufacturing defects to improve assembly line performance.

  • Merging of several portals into a unified and consistent experience.

  • Design refresh of the primary mapping site and a business support portal.

Interested in the details?

Just ask and I can send you my resume & portfolio PDF which has several work samples.
If it aligns well with your current needs, we can take it from there.